Cancellation Policy

At Carlini Chiropractic we understand that unanticipated events happen occasionally in everyone's life. Working late, car problems, snow storms, and illness are just some of the reasons why one might consider canceling a massage. In our desire to be efficient and fair to all of our patients, and out of consideration for our therapists' time, we have adopted the following policies:

  • In most cases, a 24-hour advance notice is required when cancelling an appointment.
  • If you are unable to give us the minimun 24-hour advance notice, you will be subject to a $35.00 fee.

No Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show". They will be charged for their "missed" appointment.

Arriving Late

If you are not present for your scheduled session during the first 15 minutes (unless having telephoned us you might be late), it will be construed by us that you are a "no-show", and that time slot will automatically become available for someone else. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a session. Regardless of the length of the session actually given, you will be responsible for the "full" session.